Import Custom Fields

These are the FAQs related with this app.


I keep getting some errors, what do they mean?

  • After pressing the "Import" button, you may be getting some errors that look like this:

These errors are caused due to a wrong data value entry inside CRM. Let's see some of them in detail.

  1. The following mistake is in General Ino, which is supposed to be an existing folder in CRM but it seems not to be present. After checking our Folders in CRM, we see that it was a spelling mistake.

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  1. The following mistake is in the object name which is Pet, but if we go to CRM we do not have any Custom Object called "Pet", "pet", or "PET" (it does not discriminate between capital or lower case). In our case, the only custom object is Cars.

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  1. The following mistake is after trying to place the "Test_3" value in the MODEL category, which only accepts Contact or Opportunity.

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How does the required format works?

  • The accepted format is a CSV. We provide a template that you can download when installing the application.

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Now you can create your own custom Objects, apart from the Standard Objects (Opportunities, Contacts, Companies).

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You have to go to Settings -> Objects -> Custom Objects

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How can I import Custom Fields?

  • You only need to install the app from the marketplace, click on the side menu panel once installed, download the example file and adapt it to your specific needs.

  • If you still have some doubts, please visit our demo video where you can see exactly how to use it!


When importing Custom Fields, do the old ones update?

  • No, this application only creates new custom fields.

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How do the Folders work?

  • Please have in mind that the Folders present in your csv for import must exist beforehand.

  • Our tool will not create any Folder, it just puts the value you specified into an existing one. You can easily add any Folders you want in CRM.

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