# Requirements

Before you begin setting up the MyOwnSIM integration, please ensure you have the following prerequisites in place. Meeting these requirements will help guarantee a smooth installation and optimal performance of the app.

### Android **Phone with SIM Card Device**

1. SIM Card

* The phone must contain the SIM card with the phone number you want to integrate into your CRM system.

2. Minimal Specifications:

* Android OS version 7.0 (Nougat) or higher
* At least 4 GB of RAM
* Connectivity: The phone should have a reliable internet connection (Wi-Fi or mobile data) to communicate with the CRM and MyOwnSIM services.

{% hint style="info" %}
An Android smartphone is required to act as your SMS gateway and call interface.
{% endhint %}

### **CRM Subaccount Access**

You need access to your **CRM platform subaccount** where you want to install the MyOwnSIM app. Your user role must have permissions to install and manage marketplace apps or integrations within that subaccount. 

{% hint style="warning" %}
Ensure your CRM account is active and properly configured.
{% endhint %}

### **Internet Access**

**Both** your Android phone and the device used to manage the CRM platform must have stable internet connectivity. This is essential for real-time SMS gateway operation, call triggering, and contact synchronization.

{% hint style="danger" %}
Costs derived from internet connection are NOT included in the tool costs or make us responsible. We use internet connection (WiFi / data) to stablish a gateway between both the clients and your CRM platform.
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### **Additional Considerations Battery and Power**

Since your phone will be actively used as a gateway, keep it charged or connected to a power source during operation.

{% hint style="warning" %}
If the device synced with the CRM is not active and with a proper internet connection, tools like SMS Gateway, Missed Call Text Back, Smart Dialer, etc may not work.
{% endhint %}